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Updated version of Adobe Flash Player. Supported browsers FireFox 3. Windows Operating System if host or could become host. At least 16 bit color depth if host or could become host. Correct version of the Online Meeting plug-in if host or could become host. How do I start my Online Meeting? A: There are three common ways to start your Online Meeting as a Host or Presenter to choose from depending on your needs.
Presenter Invitation - A link to join your Online Meeting is included in the Presenter email Invitation that was sent to you as a new Host. Simply click on the "Start the Web Conference" link within the invitation. Your browser will open and launch the ConferencePlus Meeting Center page. Note: if you cannot locate your Presenter Invitation, you can resend the invitations directly to yourself from within your Account Dashboard, or you may call the Reservations Center and request it to be resent to you.
In the upper right-hand corner, access your Dashboard by selecting Account Log In. Login to your Dashboard by entering your Username and Password, select the lightning bolt icon beside the Anytime Subscription you wish to use for your meeting, and your Online Meeting will be launched. In the upper right-hand corner, select Host a Meeting.
You will be taken to a Moderator Sign-In page. This will take you to the Conference Entry page. How do I invite participants to my Online Meeting? A: There are three common ways to invite your participants to your Online Meeting 1. Audience Invitation - A link to join your Online Meeting is included in the Audience Invitation that was sent to you when your account was established.
Simply forward this Invitation in email to the participants you would like to join your meeting. Your audience members can click on the "Join the Web Conference" link within the invitation and then follow the on-screen instructions in order to join your Online Meeting. Note: if you cannot locate your Audience Invitation, you can resend the invitations directly to yourself from within your Account Dashboard, or you may call the Reservations Center and request it to be resent to you.
In the upper right-hand corner, access your Dashboard by selecting Account Login. Login to your Dashboard by entering your Username and Password. Select the orange envelope icon beside the Anytime Subscription you wish to use for your meeting.
An Outlook email will appear on screen, pre-populated with the Online Meeting web and audio join details. A date and time may be entered in the email template if desired, and the invitation can be forwarded to the appropriate participants for the meeting.
You will be taken to a Conference Entry page. Select "Join" and your Online Meeting will be launched. Within the Outlook calendar, click on the time and date that you wish to conduct your Online Meeting. An Outlook email invitation appears.
Complete the To, Subject, and Location fields. Select the Conference Anytime Subscription you wish to use for the meeting located in the Conference field. SEND invitation, the meeting is now scheduled. A:Free toll based dial in numbers are available with ConferencePlus Online Meeting at no additional charge. You can also opt for toll-free dial in numbers and pay per use. The advantage of this is there will be no charge if toll free dial in numbers are not used. ConferencePlus Online Meeting provides you with the dial out option.
Our "Call Me" feature allows the speakers and participants to automatically get connected into the conference. Just enter your area code and phone number as you log in and the conference call will immediately dial out to you. What are the features of unlimited audio and how does it work? A: Online Meeting provides unlimited high quality audio at a low cost. You can choose between toll based or toll free dial in numbers.
Online meeting provides you with free toll based dial in numbers and the toll-free audio conferencing starting at 5. Q: Does Online Meeting allow for multiple Presenters?
A: Yes. Online Meeting allows Presenter control to be passed to any audience member who has downloaded the Presenter plug-in upon entering the meeting. ConferencePlus Online Meeting 75 allows up to 75 participants to be passed Presenter control. ConferencePlus Online Meeting allows up to participants to be passed Presenter control. Q: Is it possible for me to use my toll free dial in numbers for all my meetings? A: Yes, you can easily use your toll-free dial-in numbers for all your meetings.
Q: Are there any other audio conferencing services options available? A: ConferencePlus offers a variety of premium audio services that includes operator attended calls and Event Manager Services to support big events and webinars. If you have questions about your service or other available options, contact us at Q: Where can I go for help with audio problems? If you are having difficulty entering your conference call, please contact ConferencePlus Customer Support at Q: How do I record my entire Online Meeting including audio and web presentation?
A: On your presenter control panel, click the Start Recording button to start and the Stop Recording button to stop recording the conference. To continue recoding the same file, click Start Recoding again. Q: How do I record just the audio portion of my conference calls using the ConferencePlus Online Meeting unlimited audio feature? A: Recording the audio portion of your conference calls using Online Meeting is easy. You will receive an email when the recording will be available in your content library.
Q: How do I save my recorded meetings and where are my meetings are stored? You can access your Share Portal content library by logging into your Account Dashboard. You will also receive an email notification containing a link to your Online Meeting recording.
You can then give access to the recording to the user group of your choice by forwarding this email and link. Q: In which format are my recordings are available? The recorder meeting files should be in Windows Media format. How can I edit my recorded meeting? A: There are commercial applications that can edit WMV format recordings.
For more information please contact your ConferencePlus Account Manager. Larger max capacity: While most competitors limit their users to 20 participants per session with their standard offering, Online Meeting customers enjoy the convenience of having up to 75 participants in every conference with our standard offering.
Easier to use: Online Meeting was specifically designed with you mind. Both power users of web conferencing and beginners should find all the controls and features intuitive located and simple to use. Better Audio Integration: Toll-free and toll-based dial-in numbers are automatically included to seamlessly integrate high-quality audio conferencing into your Online Meeting. A: No. Online Meeting is not Mac compatible at this time. A: You can use Online Meeting on any tablet device that can connect to the Internet and enables the use of the latest version of Adobe Flash.
Online Meeting cannot be used on tablet devices such as the Apple iPad that do not enable Adobe Flash. Q: Is there a toll-free option for audio conferencing? How do I sign up? A: Both toll-free and toll-based options for audio conferencing are automatically included when you purchase Online Meeting.
Q: Is there a cost for using the integrated audio conferencing feature? A: Both toll-free and toll-based dial-in numbers are provided with every Online Meeting account. The toll-based dial-in is available at no charge.
Can I use my webcam? At this time, Online Meeting is not available with video conference or webcam integration. For a complete list of services Q: Can I increase the number of attendees allowed in a meeting?
A: Online Meeting is available for purchase online with a maximum capacity of 75 participants. Online Meeting can also be purchased with an increased maximum capacity of participants when purchased directly through a ConferencePlus Sales Representative. The capacity option is not available for online purchase. There is no Online Meeting app available for smartphone devices at this time.
Is my Online Meeting secure? How do I avoid fraudulent use of my Online Meeting by someone else? A: Host level access to conferencing services is desired by hackers because it provides the access and control needed to conduct fraudulent activities, such as dialing out to long distance locations and making unauthorized conference calls.
Your Online Meeting account is designed to be as secure as possible to prevent hackers from accessing your service for fraudulent use. For this reason, the link to start your Online Meeting is provided to you in a separate Presenter Invitation email which you should not share with anyone.
Rapid response for business continuity
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FAQs | Online Meeting
Reports Plus Conference Reporting and Billing From daily usage reports to segmented billing, we give you the data you need, how you want, when you need it. This customisation allows us to provide you with reports and information in the way that is most meaningful for your business needs. CRBS will provide you with billing that is timely, accurate, and delivered on the media of your choice. Reporting and billing may be done on a geographic, organisational, or cost center basis with the ability to customise the information for nearly any combination that benefits your company.
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